Policy

Shipping & Delivery

There is no physical shipping. ReelsDone reels are digital and are delivered to your dashboard.

We aim to deliver your finished reel within 24 hours of payment confirmation. You can follow every step of your reel in your dashboard, we email you when it is ready, and you can download it from your dashboard.

Delivery depends on receiving usable material from you. If your upload is unusable or unclear we will contact you, and the time starts again once we have what we need.

If we miss the delivery target, contact us and we will put it right. See our Cancellation & Refunds page for details.

Questions about this page? Email support@reelsdone.com.